360 Update

As with the last time my 360 died,  here’s the time line of the repair process. I just wanted to document it in case anyone else runs into a similar issue. Just for the record, the service website states it normally takes 2-3 weeks to complete a repair.

July 16 – My 360 RRoD’ed on me. Went online, submitted a repair request, received a UPS tracking number. The website informed me that I should get the box on the 20th. I didn’t have to place a phone or interact with anyone, automated or human.

July 22 – The box (aka ‘The Coffin’) arrived, a little late.

July 23 – Went down to the local UPS store to ship it back to Texas. As soon as I walked in the guy said, “Xbox 360?” Deja vu.

July 29 – According to the service website, they received my busted 360, repaired it, and shipped it back…all in the same day.

August 3 – UPS dropped off my 360. Back in business!!

Unlike last time, I did not receive a new 360. I’m guessing they just opened up the case, swapped out the components, and put it back together again. It does seem to run a little cooler, which is a good thing. I also received an extended warranty which is good though the end of October.

Here’s to hoping my 3rd 360 doesn’t fail!